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New HD 5 pendant not working

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  • New HD 5 pendant not working

    We got the machine up and running with a small problem with the Y axis. Tech support was great with quick response. We have a test project that we were able to cut with no problems noted. However when we fired it up this AM the pendent came up but nothing happens when you press the "continue" on the screen.

    Any help greatly appriciated. I will contact Tech support on Monday as the time change between them and us limits us to only being able to contact them in the AM here.

  • #2
    Contacted Tech support on the issue and we trouble shot the issue. They sent me a new controller, cable and box. got it installed and running just in time for the shop to close due to the corona virus. Won't probably reopen until mid July.